Customized Reservation Emails

1. Booking lookup

Booking Code

Last Name

Check-in Date

Auto-fills the form below with hotel, room, dates, and rate from the Accor booking lookup.

2. Scenario

3. Recipient

Salutation

Last name

4. Stay details

Hotel

Arrival

Departure

Nights

Adults

Children

Check-in time

Check-out time

Complimentary nights used

Room type

Booking confirmation #

Cancellation policy

5. Include in email

Breakfast clause
"Stay includes breakfast for 2; other incidentals not included" Member presence clause
"Presence of P1 cardholder is required" Additional charges clause
For upgrades — explains total includes tax & fees Concierge offer
"Happy to assist with transportation, dining, activities" Ask for expected arrival time Show check-in/out times
Property's standard times ALL brand footer
Adds the Accor brand stamp at the bottom (official template)

6. Advisor

First name

Language

Your name, language, and last-used scenario are saved in this browser.

Look up a booking or fill the form, then click Generate Email.

Email Preview